INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What products do you offer?

We specialize in high-quality travertine and marble products, including:

  • Travertine
  • Marble
  • Limstone
Can I visit your factory?

Yes! We welcome customers to visit our factory. You can schedule a tour to see our production process, view available stock, and discuss custom projects with our team. Please contact us ahead of time to arrange a visit.

Where do your products come from?

Our travertine and marble are sourced from the our quarries in Loralai Balochistan Pakistan. We work directly with quarries to ensure premium quality at competitive prices.

How do I order products online?

Ordering from us is simple:

  1. Browse our collection of travertine and marble products.
  2. Select the product type.
  3. Send us a message on WhatsApp with your order details.
  4. We will confirm your order, provide payment instructions, and arrange the delivery.
  5. Once your order is processed, we will send you a tracking number for delivery.
Do you offer custom cuts or sizes?

Yes! We offer custom cutting services for both travertine and marble to meet the specific dimensions or design requirements of your project. You can contact us with your specifications, and we will provide a quote based on your needs.

What are the delivery options and fees?

We offer nationwide and international shipping. Delivery fees depend on the size, weight, and destination of your order. Once you’ve entered your shipping information at checkout, the system will calculate the shipping cost for you. For bulk orders, we can provide tailored shipping rates.

What is the difference between travertine and marble?
  • Travertine is a natural stone formed in hot springs or limestone caves. It typically has a more porous surface and can have various color tones ranging from beige to brown, offering a rustic or classic look.
  • Marble is a metamorphic stone formed from limestone under heat and pressure, offering a sleek, polished finish. It is often white but comes in a variety of colors and patterns, adding a sophisticated and elegant appearance to any space.
How do I care for and maintain my travertine or marble products?
  • Travertine: Clean with mild soap and water. Avoid acidic cleaners like vinegar, which can damage the surface. It’s also recommended to seal travertine to prevent staining.
  • Marble: Like travertine, marble should be cleaned with gentle cleaners. Sealing marble is also recommended to protect against staining, especially for kitchen countertops or bathroom surfaces.

Can I install travertine or marble myself?

While it is possible to install these stones yourself, we highly recommend hiring a professional installer for the best results, especially for custom cuts or larger projects. A proper installation ensures durability and aesthetics.

How do I contact customer service?

You can reach our customer service team via:

  • Email: sktravertinemarble@gmail.com

  • Phone: +92 334 2807902

  • Online Contact Form: Contact Us

Our team is available Monday through Friday, 9 AM – 5 PM (local time).

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS